ClairvoxAI
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Total Calls
0
Total Voice Minutes
0
Calls Forwarded
0
Completed
0
Sentiment
0Positive
0Neutral
0Frustrated
Daily Call Volume
Calls to the hospital · last 7 days
7d
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Signal Feed
0
AccountSignal TypeSourceRiskStatusDetected
No signals yet — connect Jira or HubSpot and click ⟳ Sync
Upcoming Calls
0
Excel format: Upload a .xlsx file with a header row. Required column: phone (or phone number, mobile). Optional: customer name, company, call type, agenda, scheduled time.  ·  Download template
CustomerCompanyPhoneTypeStatusScheduled For
No calls scheduled
📞

No active calls

Calls will appear here in real time as the voice agent dials customers. Schedule calls from the Signal Feed.

HubSpot CRM
Pull contacts and detect churn signals
Completed interactions
0
No interactions yet
← Back to Interactions

Sentiment Summary

Key Issues Raised

    Customer Commitments

      Recommended Next Action

      Full Transcript

      Payment Gateway
      Razorpay
      CONNECTED
      Generate payment links during cart recovery calls and send via SMS
      Razorpay Dashboard → Settings → API Keys → Generate Key
      Action Channels
      Slack
      CONNECTED
      Pushes AI briefings and interaction summaries to your CS channel
      WhatsApp Business
      COMING SOON
      Sends and receives autonomous WhatsApp messages with customers
      Gmail
      COMING SOON
      Sends autonomous outbound emails and reads customer replies
      Data Sources
      Google Sheets — Patient Follow-up
      Call ad leads from a Google workbook to follow up and share a booking link. Each tab is a topic. Manual Sync only — no auto-sync.
      Step 1 — Sign in with Google so ClairvoxAI can read your sheet:
      Paste the Google Sheets URL and click Connect.
      HubSpot CRM
      CONNECTED
      Pulls contact, deal, and usage signals
      HubSpot → Settings → Private Apps → Create app → copy token
      Salesforce
      COMING SOON
      Syncs account health and renewal data
      Pipedrive
      COMING SOON
      Monitors deal stages and activity gaps
      Zoho CRM
      COMING SOON
      Pulls contact and pipeline signals
      Intercom
      COMING SOON
      Monitors support ticket volume and sentiment
      Jira
      CONNECTED
      Tracks open issues and support escalations per account
      Coming Soon
      Gainsight
      COMING SOON
      ChurnZero
      COMING SOON
      Zendesk
      COMING SOON
      Microsoft Teams
      COMING SOON
      Knowledge Base
      0
      📄
      Drop files here or click to upload
      Supports .pdf, .docx, .txt, .md — max 10 MB per file
      No documents uploaded yet. Upload a document to train your agent.

      Manage doctor availability exceptions. Default schedules stay in your Knowledge Base — use this page only to mark when a doctor is unavailable for specific dates or slots. The voice agent reads these in real-time when answering patients.

      Doctors
      0
      Loading doctors…
      Cancellations
      0
      Pick a date range above to load cancellations.
      Booking Config
      Loading…
      Diagnostic Tests
      0
      Loading tests…
      Inbound Number
      Loading…
      Tell AskClair what to do — add a patient notice, or mark a doctor on leave / cancel OPD for a day. It will confirm before making any change.
      Hi — I'm AskClair. Try: “Add a notice that the pharmacy is closed Monday” or “Mark Dr. Jain on leave this Sunday”.
      Agents
      0

      AI receptionists that answer inbound calls on your numbers.

      📞 Exotel auto-provisioning
      Not connected
      ← Agents
      Phone number
      Country:
      Provisioned:
      Webhook:
      Agent role

      What should the agent do when someone calls?

      Knowledge base

      Currently shared across all agents on this tenant. Per-agent KB scoping is coming.

      Voice & persona
      When on, the agent offers to connect callers and transfers the live call on confirmation.
      After this long on the call, the agent finishes its sentence, waits ~1s, then closes the call (inbound only). Leave 0 / blank to disable.
      If a forwarding number is set above, the call is transferred to it after this message.
      WhatsApp agent
      Loading…
      Test call Preview script or call from browser
      Preview script (no audio)

      Runs your prompt, flow, and knowledge base in text mode. Zero telephony cost.

      Type a message below to start the preview.
      Reset
      Call from browser

      Real call via your provisioned number, exactly as a customer would experience it. Most accurate test. Uses a free test minute (not billed).

      Health & recent activity
      Release number
      Frees the Twilio number. Cannot be undone — Twilio doesn't always return the same number.
      Status
      Status
      Webhook
      Source
      KB docs
      Last call
      ← Agents
      OUTBOUND
      Agent role

      What should the agent do when it places an outbound call?

      Caller phone number

      The number patients see when the agent calls them. Choose from your Exotel ExoPhones or type any number in E.164 format (e.g. +911141187655).

      Must be an ExoPhone on your Exotel account. Displayed to the patient as the calling number.
      Knowledge base

      Shared across all agents on this tenant. Per-agent KB scoping is coming.

      Voice & persona
      First thing the agent says when the patient picks up.
      Test outbound call Place a real call to any number

      Place a test call from your outbound agent to any number. The agent will use the caller ID configured above.

      Recent calls
      Status
      Status
      TypeOutbound
      Caller ID
      KB docs
      Last call
      Appointments
      Loading…
      Test Appointments
      Loading…
      Patients
      Chat Agent
      The embeddable website & in-app chat assistant. One brain, one memory — it shares the voice agent's capabilities and the same patient master.
      Greeting
      Opening greeting
      Escalation triggers

      When any of these fire, the chat moves to escalated and appears in Live Chats. The AI holds until a human takes over.

      Install & embed
      Embed key
      Copy-paste snippet
      Domain allowlist
      Origin
      No origins yet — add the domains where the widget may load.
      WhatsApp

      Connect your hospital's WhatsApp number so patients get the same agent, same memory, on WhatsApp.
      Manual connect for now — paste the Phone number ID from your Meta WhatsApp account. One-click setup (Embedded Signup) is coming soon.

      NumberPhone number IDStatus
      No WhatsApp number connected yet.
      Connect a number
      Live Chats
      0